10% OFF STOREWIDE!  FREE NORMAL MAIL FOR ALL SG ORDER!

FAQ

1.  What Courier Company we are using for Msia Order ?
 We use J&T Courier and Best Express at the moment.

2.  What Courier we using for Singapore Order ?
Currently we have Singpost Normal & Reg Mail,Smartpac and for Bulky Parcel we will use  Qexpress.

3.  What is the PROMO CODE to apply discount on website ?

   No Promo Code needed! Just Cart in your item and you can see the Discount in your cart!

4.  BACKORDER waiting time ?
Estimated  2 weeks +-

(CNY HOLIDAY EXPECTED LONGER WAITING TIME DUE TO CLOSURE OF FACTORY OF SUPPLIER)

5.  What does SG IN STOCK mean ? Can Msia place order for SG IN STOCK ?

SG IN STOCK = Ready stock in SG

Msia Order which place order for SG IN STOCK will proceed as Backorder . 
IN STOCK = Ready stock in Msia
Ready stock will mail out in 1-3 days except for SG order which will need to wait for Backorder .

Both SG In stock or In stock can be ordered just the waiting time is different .

6.What is Ibanking Nick Name ?

  Ibanking Nick name that u set up for bank transfer. If u didnt set up any, just put your name will do when submit the bank transfer details.

7. Bank Transfer steps:

   Chose Bank Transfer > Login to your bank page to do transfer > go back to payment page to update payment details.

    Refrrence number is the transaction number after payment done, if u dun remember to write down just put 1234. We will try to assist you for verify .

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